When It Matters Most, Sciens Is Here to Help
We never want to use fear tactics to convince anyone of anything. But it’s true—you never know what can go wrong with your business’s fire and life safety system. Technology failures and environmental conditions like frozen pipes and power surges can leave your property vulnerable, with unresponsive sprinklers or alarms when you need them.
That’s why it’s a game-changer to work with a fire safety provider that offers 24/7 support. Should anything go wrong (or if you simply don’t have time during work hours for system service), Sciens is here to help.
Life is full of surprises and complications, and you truly never know when your facility could find itself in a tough situation. Below, we explore when 24/7 support services come in handy, so keep reading to learn more.
5 Benefits of After-Hours Life Safety Service
1. Resolve System Failures Outside Business Hours
No matter if it’s 9 p.m. or 2 a.m., if your fire alarms, sprinklers, or suppression system malfunctions after hours, we have a technician ready to help. We can dispatch a technician immediately to pinpoint and resolve the issue swiftly.
2. Maintain Code Compliance on Weekends & After Hours
Many state and local codes mandate that commercial buildings are fully covered with smoke/heat detectors and, in some cases, full sprinkler systems. Failure to comply can result in fines up to $10,000 a day, business closure orders, and, of course, the risk of criminal liability should anything happen.
So, if your fire protection system goes down overnight or on weekends, we’ll help you get it back up and running before you face any consequences.
3. Minimize Business Disruptions
Maybe there isn’t an emergency, but your business doesn’t have time for onsite repairs or inspections during work hours. We can visit after hours to help you avoid inconvenient delays or closures.
4. Address Environmental Conditions
Frozen pipes, power surges from heat waves, and storm damage can compromise fire protection and sprinkler systems. With our S3 service suite, a technician will be there to help you as soon as possible, quickly addressing malfunctions before they escalate.
5. Enjoy Greater Peace of Mind
As a facility manager or building owner, you have a lot on your plate. 24/7 support assures that you have help when you need it and won’t get stuck in a situation where you don’t know what to do. Our S3 services take that stress off your shoulders and remove any liability concerns.
What the S3 Service Suite & 24/7 Support Covers
- Emergency repairs for fire alarms, sprinklers, suppression systems, smoke and gas detectors, and related equipment
- Troubleshooting system faults or malfunctions
- Restoring systems to operational status after a failure
- Providing parts and expertise to minimize downtime
You’re Never Left On Your Own
When you’re a Sciens Service Suite subscriber, you always have a technician available to help. All S3 customers gain access to our 24/7 support—there’s nothing more you need to do or sign up for.
Contact Sciens here to learn more about our nationwide services and get the support you need.
